Testimonials that speak to genuine partnerships
Every project starts with a conversation.
A chance to understand where a business is now, where it wants to go, and what role digital can play in getting there.
Whether supporting a small business owner, collaborating with an agency team, or providing strategic project support, my approach is always built on clarity, communication, and trust.
The words below come from clients and partners I've had the pleasure of working alongside.
Brodie, We Made You Look
“Jess was a pleasure to work with. Professional, knowledgeable and just an overall lovely person to collaborate with.”
Tim & Tara,
Waratah-Mayfield Cheetahs
“You did such a good job! You are way too efficient, even the videos! Thank you so much!”
Chelsea, Blossom Media
“Jessica was an amazing asset to the Blossom Media team. Always doing work in a timely, efficient manner with a great care for detail and our clients. My only regret is we didn’t get to work together longer!”
Jess, Longtime Bali
“Jess was an invaluable asset when we first set up our Digital Marketing and SEO for Longtime, a Modern Asian Restaurant and Bar in Bali. From setting up effective tracking in GA4 to running high–performing campaigns, she provided invaluable insights that translated into real results.
Her expertise in digital marketing ads significantly boosted our brand awareness and leads, and she consistently provided insightful ideas on refining and expanding our audience. Highly organised and proactive, Jess kept us on track every step of the way.”
Britt, Britta Music
“Working with Jess was such an easy and enjoyable process. I’d been trying to get a website up and running for a while, and I’m so glad I came across Novella Digital. Her communication throughout was incredible.
She made it easy to make any tweaks along the way and ensured nothing was missed.
The final product is exactly what I’d envisioned and looks amazing. I can’t recommend Jess enough for all your marketing needs!”
Laura, SOL Kids
“Working with Jess has been such a game changer for me.
Before connecting with her, I felt completely lost when it came to the e-commerce and digital marketing side of things it all seemed so big, overwhelming, and honestly a bit intimidating.I’ve always loved the creative side of my business: the visuals, designs, photography… but when it came to the backend of digital marketing, I didn’t even know where to start.
Jess stepped in with so much clarity, warmth, and patience. She broke everything down in a way that made sense, explained things thoughtfully and simply, and helped me see how all the moving parts actually connect to create momentum and growth.What I appreciated most is how she didn’t just give me advice; She helped me build a clear path forward. I now feel like I have a beautiful, step-by-step walkway laid out in front of me, and I’m genuinely excited to take those steps.
She highlighted things like the power of email marketing and explained why they matter in such an easy to understand way that it completely shifted how I view this side of business. I’ve gone from feeling anxious and stuck to feeling confident and inspired.
I’m so grateful for her insight, her calm and friendly energy, and her ability to make something that once felt confusing actually feel achievable and even exciting.”
Sabrina, Austral Podiatry
“I had a fantastic experience working with Jessica from Novella Digital. She built my website from scratch and was patient throughout the whole process. Jessica took the time to understand the services my business provides and made sure everything was set up perfectly.
She is very knowledgeable, quick to respond, and explains everything clearly, which has helped me feel confident making any future updates myself. I’m very happy with the final result and highly recommend Jessica and Novella Digital to anyone needing web design support!”